Request Account Deletion

What you need to do

1. Make sure you are signed in to the account you want to delete.
2. Scroll down and confirm by typing your account email.
3. Click “Delete my account permanently”.

What will be deleted

• Account and profile information: your name, email, profile photo, target exam, and target year.
• Course and enrollment information: your course enrollments, course progress, and watched lessons.
• Quiz and study activity: quiz attempts, answers, scores, study time, and learning analytics associated with your account.
• Other personal data: notifications, messages, and live-class records tied to your account.

What may be retained

We may retain limited information where required for legal, security, fraud-prevention, financial or accounting, or legitimate operational reasons. This includes:

• Financial and payment records needed to comply with accounting and tax obligations.
• Records required to detect, prevent, or investigate fraud or security incidents.
• Legal obligations, such as data we are required to keep by applicable law or to enforce our terms.

Retained data is held only as long as necessary for these purposes and is protected by the same safeguards as all other personal data.

Data retention period

We do not currently enforce a fixed retention period. Account data is retained for as long as your account exists or as needed to provide our services, and is deleted or anonymized once it is no longer required for the purposes described in this policy or by law.

How to submit your request

Need help? Contact us at support@super100.com or call +977 9704167805.